Privacy Policy
Mahindra SkillAssist ("Application", "App") is a digital training and assessment platform developed by Cusmat Technologies for use within the Mahindra ecosystem. Cusmat Technologies acts as the data processor/service provider, while Mahindra acts as the data controller for its employees' data.
1. Introduction
Mahindra SkillAssist provides interactive SOP-based training simulations and performance assessments for authorized users within the Mahindra network. The Application is intended for internal training and professional development purposes only.
Training modules utilize Unity WebGL technology hosted on secure servers (webgl.cusmat.com) to deliver immersive 3D simulation experiences.
2. Information We Collect
A. User Information
- Name
- Email address
- Employee ID / Technician Code
- Organization / Location details
- Designation / Role
- Authentication credentials (userId and password)
B. Training & Assessment Data
- Module progress & completion status
- Scores and performance metrics
- Time taken to complete simulations
- Attempt history & XP earned
- Unity WebGL game events & interactions
- Session data stored offline & synchronized later
- Assessment pass/fail status
C. Technical Information
- Device type, OS, app version
- IP address (for security & coarse location)
- Network status & log data
- Screen resolution & device identifiers
- Local storage usage for offline functionality
3. How We Use the Information
- Provide access to training modules
- Track progress and performance
- Generate analytics and skill reports
- Improve training effectiveness
- Identify skill gaps
- Maintain system security
- Enable offline functionality & synchronization
No data is used for advertising.
4. Data Sharing
- Accessible only to authorized Mahindra administrators
- Not shared with other organizations
- Not sold or used for marketing
- Processed by Cusmat Technologies solely for platform operation
5. Data Storage & Security
- Stored on secure Cusmat servers
- Offline data stored locally and synced when online
- Role-based access controls
- HTTPS encryption for all transmissions
6. Data Retention
- Training data retained up to 2 years or per Mahindra policy
- Analytics retained up to 2 years
- Crash logs retained up to 6 months
- Local data cleared when app is uninstalled
7. User Rights
- Request access to training data
- Request correction of inaccurate information
- Request deletion (subject to compliance requirements)
- Raise concerns via Mahindra administrator
8. Third-Party Services
- Unity WebGL hosting (webgl.cusmat.com)
- Backend APIs (analytics.cusmat.com)
- Secure cloud infrastructure
- Internal analytics (no advertising)
9. Offline Functionality
- Training data stored locally when offline
- Assets cached for faster loading
- Auto-sync when connection is restored
10. Cookies & Similar Technologies
- Local storage & IndexedDB for offline access
- Remember settings & preferences
- Store session data temporarily
11. Updates to This Policy
This Privacy Policy may be updated periodically. Continued use of the Application after changes constitutes acceptance of the revised Policy.
12. Contact Information
Email: contact@cusmat.com
Address: 91springboard, ITPL Main Road, Bengaluru, Karnataka 560048, India
13. Regional Compliance
- India: DPDP Act
- USA: State privacy laws (e.g., CCPA)
- UAE: PDPL
- EU/EEA: GDPR principles
14. Children's Privacy
The Application is not intended for children under 13. If a child has provided data, contact us for prompt deletion.
15. Security Measures
- HTTPS encryption
- Authentication & authorization controls
- Security assessments & monitoring
- Secure data storage
16. Organization Selection
The Application supports multiple organizations. Mahindra is the default organization. Data is accessible only to authorized administrators of the selected organization.